My 10 year old daughter had impacted wax and the wait for a hospital appointment was far too long. We contacted Maxine and she explained the options available. It was so much better for our daughter to have treatment in our own home, no frightening surgeries or hospital setting. We opted for microsuction. Maxine was very friendly and put my daughter at ease. I was able to hold her hand throughout to help reassure her. Maxine was kind and friendly and explained every step of the way what she was doing so my daughter was able to sit still. The wax was soon removed and my daughter is so happy to be able to return to school now she can hear again. We would highly recommend Anglia Ear Care.